NDAK12005U Digital Services Innovation

Volume 2013/2014
MSc Programme in Computer Science
MSc Programme in IT and Health (SUND)
Commercial and public services are increasingly implemented as ‘digital services’, which are automated services that are digitally delivered, e.g., via the Internet. E-health portals, media streaming, electronic tax filing, and online banking are just a few among many digital services that have fundamentally changed the commercial and civil services in the past decade.

The aim of this course is to give students a theoretical frameworks and practical skills in developing innovative digital services. The course will emphasize critical services that have high potential for generating enduring societal impact. In particular, we will focus on the healthcare domain in which digital services play a critical role in service delivery and have critical impact on key performance indicators, and require security, reliability, integration, and presentation of information to both professional and private users. These indicators are of utmost importance in digital services for healthcare.
Learning Outcome

After completing the course, students are expected to have:

Knowledge of:

  • Techniques to analyze and define opportunities for digital services
  • Techniques for design and prototyping of digital services in collaboration with key stakeholders
  • Business modeling of digital services

Skills to:

  • Present and analyze the requirements, challenges, and opportunities of digital services
  • Design digital services in collaboration with key stakeholders
  • Build and evaluate prototypes of digital services
  • Apply domain-specific knowledge to identify possibilities of technological innovation
  • Create and evaluate business models for digital services

Competences to:

  • Work effectively in cross-disciplinary teams including relating students' own core knowledge and skills to that of others
  • Communicate and work effectively with key stakeholders
  • Innovate reflexively and be entrepreneurial in existing or new organizations

The course will have one or more obligatory books on entrepreneurship and business modeling. The following are examples of relevant text books:

  • Read, S., Sarasvathy, S., Dew, N., Wiltbank, R., Ohlsson, A.-V. (2011). Effectual Entrepreneurship. Routledge
  • Osterwalder, A., Pigneur, Y. (2010). Business Model Generation. Wiley

The course books will be supplemented with scientific papers.

The course is designed for University of Copenhagen, Technical University of Denmark, and Copenhagen Business School students. For University of Copenhagen, it is specifically designed for students with a bachelor degree in Computer Science, Communication and IT, or IT and Health. For Technical University of Denmark, it is specifically designed for students who are enrolled in a master program in Engineering Management, Medicine and Technology, or Design and Innovation.
Lectures; workshops; group project; obligatory assignments; innovation camp
Further information on the program can be found at http:/​/​www.digitalservices.dk.
  • Category
  • Hours
  • Exam
  • 20
  • Guidance
  • 16
  • Lectures
  • 50
  • Practical exercises
  • 50
  • Preparation
  • 76
  • Project work
  • 200
  • Total
  • 412
Type of assessment
Written assignment
Oral examination
For the exam, a written assignment has to be delivered followed by an oral defense. The examination will be internal and grading will be done according to the 7-grade scale.
Exam registration requirements
A set of obligatory written assignments based on the group project must be approved to be eligible for the exam.
All aids allowed
Marking scale
7-point grading scale
Censorship form
No external censorship
The re-exam is the same as the ordinary exam in which a new written assignment will have to be handed in.
Criteria for exam assesment
See learning outcome.