NDAK14010U Summer School in Digital Services Innovation

Volume 2013/2014
Education
MSc Programme in Computer Science
Content
Commercial and public services are increasingly implemented as ‘digital services’, which are automated services that are digitally delivered, e.g., via the Internet. E-health portals, media streaming, electronic tax filing, and online banking are just a few among many digital services that have fundamentally changed the commercial and civil services in the past decade.

The aim of this course is to give students theoretical frameworks and practical skills in developing innovative digital services. The course will emphasize critical services that have high potential for generating enduring societal impact. In particular, we will focus on the healthcare domain in which digital services play a critical role in service delivery and have critical impact on key performance indicators, and require security, reliability, integration, and presentation of information to both professional and private users.

The summer school will feature a full day program in which lectures, workshops, and prototyping work are mixed. Students will work in interdisciplinary groups to design innovative digital services based on cases given by external organizations.

Learning Outcome

After completing the course, students are expected to have:

Knowledge of:

  • Techniques to analyze and define opportunities for digital services. For example, how to perform field studies among and interview potential patients or healthcare professionals
  • Techniques for design and prototyping of digital services in collaboration with key stakeholders. For example, techniques to create and evaluate physical mock-ups and transform these to software prototypes
  • Business modeling of digital services. For example, using a business model canvas to model value flow as affected by a digital service
  • Present and analyze the requirements, challenges, and opportunities of digital services

Skills to:

  • Design digital services in collaboration with key stakeholders
  • Build and evaluate prototypes of digital services
  • Create and evaluate business models for digital services

Competences to:

  • Work effectively in cross-disciplinary teams including relating students' own core knowledge and skills to that of others
  • Communicate and work effectively with key stakeholders
Literature

The course will feature obligatory reading on entrepreneurship and business modeling. The following are examples of relevant text books:

  • Read, S., Sarasvathy, S., Dew, N., Wiltbank, R., Ohlsson, A.-V. (2011). Effectual Entrepreneurship. Routledge
  • Osterwalder, A., Pigneur, Y. (2010). Business Model Generation. Wiley

The course books will be supplemented with scientific papers.

The course is designed for University of Copenhagen, Technical University of Denmark, and Copenhagen Business School master’s students. Students at CBS and UCPH are to sign up at UCPH. Students at DTU are to sign up at DTU.
Lectures; workshops; group project; obligatory assignments; innovation camp
Further information on the program can be found at http:/​/​www.digitalservices.dk.
  • Category
  • Hours
  • Exam
  • 20
  • Guidance
  • 10
  • Lectures
  • 20
  • Practical exercises
  • 20
  • Preparation
  • 40
  • Project work
  • 96
  • Total
  • 206
Credit
7,5 ECTS
Type of assessment
Written assignment
Oral examination
Oral defence based on a portfolio, and assessment of an individual written report. The oral defence weights 2/3 of the grade. The report weighs 1/3 of the grade. One grade is given for the complete course. A portfolio must be completed during the course.
Exam registration requirements
3 obligatory assignments based on the group project must be approved to be eligible for the exam.
A portfolio must also be completed during the course.
Aid
All aids allowed
Marking scale
7-point grading scale
Censorship form
No external censorship
Several internal examiners
Re-exam
The re-exam is the same as the ordinary exam in which a new written assignment will have to be handed in.
Criteria for exam assesment
See learning outcomes.